If you like to get in touch with the team at Plymouth Dental Centre of Excellence or to book an appointment with one of our dentists, you can use the contact form or details below.
Monday 9.00am to 8.00pm
Tuesday 9.00am to 6.00pm
Wednesday 9.00am to 6.00pm
Thursday 9.00am to 5.00pm
Friday 9.00am to 1.00pm (admin only)
(Opening times may vary due to clinic variation, staff training & holiday)
Plymouth Dental Centre of Excellence,
162 Victoria Road,
Plymouth PL5 1QY
Code of Practice for Patient Complaints
We want all our patients to be pleased with the service that they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient.
A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reaching a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.